Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Read existing products and add new ones from BigBuy.
- Add shipping methods (where applicable).
- Read and update orders and order states.
- Read and update fulfilments.
- Add an external fulfilment partner (BigBuy).
Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, and billing information; Information about individuals who visit your store, such as their IP address, time zone and order details as information as displayed in Shopify, will be collected if you sync or try to sync an order to BigBuy.
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
We may share the personal information that we collect with the following parties:
- Amazon Web Services EMEA SARL
- DigitalOcean LLC
- All4Business S.L.
- Intercom Inc.
- Rocket Science Group LLC
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention When you place an order through the Site, we will maintain your Order Information for our records for indefinite time unless and until you ask us to delete this information.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Attn. Data Protection Officer